Current Promotion: FREE shipping on all orders of $250 and more! Fixed-rate of 12$ on orders under 250$.
* Be sure to spell your address correctly! If the address is incomplete or incorrect and the package is returned to us, you will have to pay the shipping charges ($12) a 2nd time.
The delivery times and costs will be displayed in the shopping cart at the time of your order. The selected carrier transit times will be displayed prior to checkout and an estimated delivery date will appear for an order placed on that day. Please note our distribution center is open Monday to Friday from 8am to 6pm excluding national holidays. Any order placed outside of those business hours will be processed the following business day. Although we try to process every order the same day it may take an additional 24-48hrs to process your order during peak periods.
*We are not responsible for additional delays that may be caused by our carriers’ potential strikes or grievances that may interrupt their services. Actual delivery times and costs are subject to change
Shipping and Handling
Orders are processed once payment is received. All United States and international orders are shipped from our distribution center located in Montreal, QC. Orders shipped using the standard shipping option will typically arrive in four (4) to five (5) business days, Monday through Friday not including holidays. Please allow up to fourteen (14) days for shipments to remote locations. Expedited shipping options are not available for all locations.
Shipping Carriers
United States - Shipments are shipped via USPS
Shipments to International Addresses
International - Shipments are shipped Via DHL
*please note that shipping and returns policies are different.
ORDERING QUESTIONS
To cancel an order you recently completed, please contact customer service as soon as possible. We will make every effort to accommodate your request. However, because our system is designed to fulfill orders very quickly, we cannot cancel or change an order once it has entered the shipping process.
We accept Visa, Mastercard, American Express and PayPal.
To select your size, click on the small grey arrow. This button will release a drop-down of all sizes available.
SHIPPING QUESTIONS
Current Promotion: FREE shipping on all orders of $250 and more! Fixed-rate of 12$ on orders under 250$.
* Be sure to spell your address correctly! If the address is incomplete or incorrect and the package is returned to us, you will have to pay the shipping charges ($12) a 2nd time.
Message from the team:
Dear customers,
Kindly note that all United States orders placed online with Yoga Jeans will be charged a flat rate shipping fee of $12. Returns and exchanges remain 100% free!*Except International Orders Consider this: you don't have to go to the store and stand in line to try on jeans. Instead, you can order them from the comfort of your own home, which is priceless! ‘
We appreciate your patience and understanding,
Éric W. & the YJ team
Please see below to give you an idea of our standard shipping charges when no promotions apply.
The selected carrier transit times will be displayed prior to checkout and an estimated delivery date will appear for an
order placed on that day. Please note our distribution center is open Monday to Friday from 8am to 6pm EST excluding national holidays. Any order placed outside of those business hours will be processed the following business day. Although we try to process every order the same day, it may take an additional 24-48hrs to process your order during peak periods.
*We are not responsible for additional delays that may be caused by our carriers’ potential strikes
or grievances that may interrupt their services. Actual delivery times and costs are subject to change
You will receive an email confirmation once your order has shipped. Prior to checking out, you will see several estimated arrival dates, depending on the type of shipping you select. All orders are subject to verification and the order may be delayed or canceled if incorrect information is provided. Orders are not shipped or delivered on weekends or holidays.
You can also visit the Order Status page to see updates and sign up for alerts. In order to view the Order Status page, please click the View Order link in your Order Confirmation.
Your credit card will be charged at the time your order is placed.
When your order has been shipped, we will send you another email with your tracking number and a link to where you can track it online.
Please note that the email sent is a DO NOT REPLY, therefore should you have any questions, please contact customerservice@yogajeans.com
*Please look through your Junk mail as depending on your settings, the email may go directly there.
For security reasons, we do not currently ship to P.O. boxes or APO/FPO addresses.
Please also note that for all orders sent to the United States, a signature is required.
PROBLEMS WITH AN ORDER
Please contact customerservice@yogajeans.com or call us at 514-381-9111 (operating hours are from Monday to Friday 9AM to 5PM EST. We promise to always do our utmost to find you the pair you are looking for.
Please contact customerservice@yogajeans.com or call us at 514-381-9111 (operating hours are from Monday to Friday 9AM to 5PM EST.
Please contact customerservice@yogajeans.com or call us at 514-381-9111 (operating hours are from Monday to Friday 9AM to 5PM EST.
